Our Training Philosophy
We believe that nearly everyone wants to be recognized as a contributing member of their organization.
Our experience has found most people want to do good work and be recognized and rewarded for their efforts.
We believe people often perform poorly because of conditions beyond their control.
These conditions may include lack of knowledge or training, poor or incomplete work instructions, lack of proper tools or supplies and unreasonable expectations or time constraints.
Poor performance, in itself, demoralizes many people. Lack of self satisfaction in the workplace is often responsible for employees becoming frustrated with themselves and angry at their employers or supervisors.
In order to develop world class performance in any group, the members must share a common vision of a desired outcome. Then, they must believe it is possible "to get there from here." Most people will be willing to "pick up the pace" and work toward a goal when they are confident the company has a viable plan and is willing to provide the time, training and tools to make it happen.
But first, there must be a plan. What the group considers to be a workable plan. Not just buzz words, not just catchy phrases, not just another campaign. Experienced workers have already seen scores of these quick fix gimmicks come and go with no lasting results.
What they will respond to is a new process that sounds like it might work. A new way of looking at things, a new way of solving problems, a new way of doing business.
“Continuous Improvement" is that new process that has worked for us. It is a process we learned from the world famous maintenance management consultant, Christer Idhammer.
"Continuous Improvement" is a complete cycle of evaluating what you are doing, finding ways to do it better, implementing those new ways - then starting over with another evaluation.
We have been successful using the continuous improvement process model for defining training needs and then developing everything from individual short-courses to full blown apprenticeship programs. We have trained both union & nonunion craftsmen and served as mentors for craftsmen, engineers and managers.
A study conducted by The American Society for Training and Development found that training alone increased productivity by 24 percent. When combined with coaching and mentoring, productivity was increased by up to 88 percent!